Thomson Adventure Privacy Policy

Last Modified: October 25, 2025


Introduction

This Privacy Policy outlines Thomson Adventure Ltd (“we”, “our”, or “the Company”) practices with respect to information collected from users who access our website at https://www.thomsonadventure.com (“Site”), or otherwise share personal information with us (collectively: “Users”).


Grounds for Data Collection

Processing of your personal information (meaning any information which may potentially allow your identification with reasonable means; hereinafter “Personal Information”) is necessary for the performance of our contractual obligations towards you, to provide our services, to protect our legitimate interests, and for compliance with legal and financial obligations to which we are subject.

When you use the Site, you consent to the collection, storage, use, disclosure, and other uses of your Personal Information as described in this Privacy Policy.
 We encourage our Users to carefully read this Privacy Policy and use it to make informed decisions.


What Information We Collect

We collect two types of data from Users:

  1. Non-Personal Information – Unidentified information which may include aggregated usage data, browser type, operating system, language preferences, access times, and actions taken on the Site. This helps improve the Site’s functionality and performance.
  2. Personal Information – Information that identifies an individual or could identify an individual with reasonable effort. Examples include:
  • Name, email address, phone number, or contact details submitted through forms.
  • Booking and payment information when you make a purchase.
  • Device and location data (IP address, browser, device type).
  • Any information voluntarily shared when contacting us.

How We Receive Information About You

We receive your Personal Information from various sources:

  • When you provide it voluntarily through our contact or booking forms.
  • When you access or use our Site or services.
  • From third-party analytics or booking systems (such as Bokun or Google Analytics).

How We Use Information

We use the collected information for purposes including:

  • To provide and improve our services and tours.
  • To respond to inquiries and manage bookings.
  • To send important updates, offers, or promotions (you may unsubscribe anytime).
  • To comply with applicable laws and regulations.
  • To analyze visitor usage and improve our marketing and user experience.

We do not sell, rent, or share your Personal Information with third parties, except as described here or when required by law.


Sharing Information with Third Parties

We may share information with trusted third parties for:

  • Hosting and operating our Site.
  • Processing payments and bookings.
  • Marketing and advertising campaigns.
  • Analytics and service improvement.

All third parties are required to maintain confidentiality and data protection standards consistent with this Privacy Policy.


User Rights

As a User, you may request to:

  • Access, correct, or delete your Personal Information.
  • Restrict or object to data processing.
  • Receive a copy of your Personal Information in a portable format.

To exercise these rights, please contact us at:
 📧 info@thomsonadventure.com


Data Retention

We will retain your information for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements.


Cookies

Our Site uses cookies to enhance your browsing experience. These may include:

  • Session cookies (temporary)
  • Persistent cookies (remember preferences)
  • Third-party cookies (analytics or advertising)

You can manage or delete cookies via your browser settings.

We also use Google Analytics to collect anonymous usage data to improve our Site and services.


Third-Party Collection

Our policy applies only to information collected through this Site. If you visit external links or third-party platforms (e.g., Bokun booking system), their privacy practices apply. We encourage you to review their respective privacy policies.


How We Safeguard Your Information

We implement industry-standard security measures to protect your data from unauthorized access or misuse. However, no online system is completely secure, and we cannot guarantee absolute protection.


International Data Transfer

Some of our partners may be located outside of Mauritius or the EEA. In such cases, we only transfer data to entities that provide adequate data protection safeguards.


Advertisements and Marketing

We may display targeted ads and promotional materials related to our services. You may opt out of personalized advertising via browser settings or by contacting us.

We may send you marketing communications about our latest tours or special offers, but you can unsubscribe at any time.


Corporate Transactions

In the event of a merger, sale, or transfer of assets, your data may be included as part of that transaction, subject to this Privacy Policy.


Minors

Our Site and services are not directed at individuals under the age of 16. We do not knowingly collect Personal Information from minors. Parents or guardians who believe their child has provided us with Personal Information should contact us at info@thomsonadventure.com.


Updates to This Policy

We reserve the right to amend this Privacy Policy periodically. Changes will be effective immediately upon posting on this page. Your continued use of the Site constitutes acceptance of the updated terms.



Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

📧 info@thomsonadventure.com
 🌐 https://www.thomsonadventure.com
 ?? Mauritius