Privacy Policy

1. Information We Collect

We collect information that allows us to provide safe and personalized adventure experiences. This includes:

Booking & Contact Information: Your name, email address, phone number, and any details required to confirm your tour (e.g., number of participants, preferred dates).
Safety & Health Information: As we conduct hiking and outdoor activities, we may collect information regarding medical conditions or dietary requirements to ensure the safety and wellbeing of our guests during tours.
Technical Data: Information collected automatically when you visit our site, such as your IP address, browser type, and navigation patterns on our pages.

2. How We Use Your Information

We use the information we collect to:

Manage your hiking and trekking tour bookings.
Communicate with you regarding your trip, weather updates, or logistics.
Ensure your safety during our tours by being aware of specific medical or dietary needs.
Improve our services and the customer experience on our website.
Provide customer support and respond to inquiries.

3. Sharing Your Information

Your privacy is important to us. We do not sell your personal information. We may share data only under the following circumstances:

Safety & Emergency: In the event of a medical emergency or accident during a tour, necessary information may be shared with emergency services or medical personnel.
Service Providers: We may use third-party platforms (such as our website host, Wix, or payment gateways) to process bookings and payments securely.
Legal Compliance: If required by Mauritian law or in response to a lawful request by public authorities (such as the Rose Hill Police District or other regulatory bodies).

4. Data Security

We implement physical and digital security measures to protect your information. Because we collect health-related data for safety, we treat this information with a high level of confidentiality and store it securely.

5. Your Rights

You have the right to:

Request access to the personal data we hold about you.
Ask us to correct any inaccurate information.
Request the deletion of your data, provided it is no longer needed for booking or legal purposes.

6. Updates to This Policy

We may update this policy occasionally to reflect changes in our practices or legal obligations. The "Effective Date" at the top of this document will always show the latest version.

7. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please reach out to us:

Company Name: Thomson Adventures
Address: Royal Road Henrietta, 7 Cascades, Vacoas, Mauritius
Email: info@thomsonadventure.com
Phone: +230 5812 7026

Privacy Policy for Thomson Adventures

Effective Date: June 23, 2026

At Thomson Adventures, we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and protect the information you provide when booking our hiking and trekking tours or interacting with our website.